OTS Services

Services

Our Partners are enabled by enhanced, cost-effective services to deliver competitive banking products in their markets.

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Applications & Software Development

We provide timely and cost-effective software engineering services to develop integrated applications capable of supporting the business’ strategic and operational goals.

Software Development
Software Development

OTS employs custom software development teams to create, maintain, and support a wide range of solutions for…

Service Automation
Service Automation

Automation Support is our smallest team. Their job currently is to automate the core Fiserv business processes, such as data…

Application Support
Application Support

The OTS Application Support team is here to provide tier 2/3 level support for all OTS hosted applications, assist our credit…

Service Automation
Voice & Collaboration

The Processing Operations department at OTS is staffed around the clock. They are constantly at work performing all core…

Infrastructure, Data and Technical Services

We manage, monitor, and support and array of server, storage, data, firewall, and network services within our data centers and within our virtual private cloud to ensure maximum service levels for our member Credit Unions.

Software Development
Facility Engineering

The Facilities Engineering department is responsible for maintaining the physical buildings, branches and data centers of…

Application Support
On-Site Services

Our On-Site Services provide support to the Bellco corporate office and branch locations. Offering service and support…

Application Support
Service Desk

The OTS Service Desk is our single point of contact for partner employees to direct questions, requests, and reported…

Application Support
System & Storage

The Systems and Storage Administration department at OTS oversees the vast array of hardware that supports the company’s…

Application Support
Network & Data

Network and Data Administration at OTS is both an art and a science. With leading edge equipment expertly maintained…

Information Security

We provide a comprehensive set of security services including but not limited to Security Awareness, Governance Risk and Compliance, Vulnerability Management, Email, Perimeter Security, Endpoint Security, Data Security, Privileged Access Management, and Business Continuity Consulting.

Service Automation
Security

The Information Security department is responsible for maintaining security related systems and services for the OTS data…

Service Automation
Project Management

OTS staff is involved in strategic and tactical initiatives that deliver on the needs of our credit union partners…

Portfolio, Program & Project Management

We manage the project portfolio of IT programs and services, while balancing resource and funding constraints, to ensure that the portfolio meets the business’ priorities.