OTS Data Center personnel are trained to monitor both security and systems such as network traffic flow and status of core services. They are also trained in procedures for manning the facility during natural disasters. OTS team members are not only highly skilled and talented, they also have a sincere desire to contribute to our client's success. Ask any OTS client and they will tell you how knowledgeable, available and helpful we are. We are a professional organization of talented, highly motivated people with a common goal of creating solutions for our clients through innovation, integrity, and exemplary execution. In short, we care.

Connectivity: OTS uses a scalable, redundant "bandwidth-on-demand" solution. Depending on network traffic and nationwide bottleneck status, our server traffic is routed down multiple highspeed Internet connections to national Internet backbones, ICG, AT&T, lightpath and X/O. OTS uses Cisco routing and switching equipment. Every server is fed into dual high-speed switches that channel all server traffic into redundant routing equipment. If one router should have an equipment failure, the other one picks up the traffic. This lowers the possibility of network downtime due to an equipment failure. The internal network is hardware redundant, with dual network cards in EVERY OTS server, connected to dual fail-over switches at all multi-connection points within our network. We have invested heavily in our network from the ground up to make sure we have NO single point of failure. Firewalls are implemented at the core router and internal network level. OTS ensures that your application has the guaranteed uptime and connectivity it demands and deserves.

Environmentals: The OTS data center uses fail-over and redundant environmental units to control and monitor the temperature and humidity in the facility. Two Leibert and three Edpac units provide 110 tons of cooling capacity. These units are run on alternating shifts so that there are always units ready as hot back-ups. Two roof top chiller units are configured for fail-over to insure high availability. These units are linked back to the OTS Network Operations Center so that any changes in status, such as a failure in a heating or cooling unit or humidity or power are immediately detected.

Power: Power into the OTS data center is derived from two distinct physically diverse electrical power grids. The power coming into the facility is conditioned via multiple UPS units. These units also serve as battery power backup while standard line power is switched over to generator power in case of an emergency. An extensive battery back up system, is utilized to condition all power coming into the facility. These units have redundant fail-over features and prevent against power surges, spikes, and brown outs. The electrical needs of the OTS data center are also supported by a 450 kW diesel generator. OTS also has contracts in place for additional fuel delivery.

Fire Suppression: The OTS data center uses two different types of fire suppression, Halon 1301 and a 60 second delay pre-action system with automatic EPO.  The systems can be deployed manually, or by a sequence of two failures anywhere in a zone. The center is fully equipped with smoke and heat detection sensors.

Physical Security: The OTS data center is both physically and logically secure. It is protected 24x7x365 by internal and external cameras, which are monitored by the OTS Network Operations Center. The front door is protected by a badge reader system and badge access is required to enter the building. Card access to the data center area is strictly controlled and only authorized for a select few individuals. This entire process is monitored 24x7x365 by the OTS Network Operations Personnel.